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Standard shipping is free for orders over €100. When your order has been shipped, you will receive an e-mail from one of our delivery partners with the tracking number for your order. For further details, please refer to our Shipping Policy
Standard shipping is free for orders over €100. When Standard Shipping is free - customers could have to pay for returning the product if it falls outside of our returns policy rules.
To submit a return request, obtain a Return Authorization number (RA#) by contacting our Customer Service team. For further details, please refer to our Return Policy
To change or cancel an order you recently submitted, please contact the Terra Customer Care team as soon as posible, and we will do our best to accommodate your request.